Terms & Conditions

1. Definitions

• "WebPhiser", "we", "us", "our" means Webphiser Software & Education Services, a Sole Proprietorship registered in India, having its registered office at Bahadurgarh, Haryana, India.
• "Website" means webphiser.com and all of its subpages.
• "Services" means the software development, AI development, automation and consulting services we provide, together with our education programs.
• "Client" means any person or organisation engaging us for software or consulting Services.
• "Student" means any person enrolled in one of our education programs.
• "You", "your" means the Client, Student, parent or guardian, or any visitor to the Website, as the context requires.
• "SOW" means a Statement of Work, proposal or written scope document agreed between us and a Client.

2. Acceptance of Terms

By accessing the Website, submitting an enquiry or enrolment form, making a payment, or engaging us for any Service, you confirm that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy, Refund & Cancellation Policy, Service Delivery Policy, Cookie Policy and Disclaimer, each of which forms part of these Terms.

If you do not agree with any part of these Terms, please do not use the Website or engage our Services.

Where a separate signed agreement, SOW or enrolment letter exists between you and us, and its terms conflict with these Terms, that document prevails for the specific engagement it covers.

3. Services We Provide

3.1 Software & Technology Services

We design, build, deploy and maintain custom software. This includes, without limitation:

• Custom software platforms and enterprise dashboards
• Mobile applications for iOS and Android
• E-commerce and marketplace platforms
• SaaS product development
• AI agent development, LLM integration and machine learning systems
• Workflow automation, API integration and data pipeline engineering

The precise scope, deliverables, timeline, milestones and fees for every engagement are recorded in a written SOW or proposal agreed by both parties before work begins. Anything not expressly listed in the SOW is out of scope.

3.2 Education Services

We deliver live, instructor-led coding programs in small batches or 1-on-1:

• Tech Explorers — foundational program for learners aged 10 to 16
• Developer Launchpad — for learners aged 16 and above with basic computer knowledge
• Income Accelerator Program — for working professionals and graduates
• Custom Tech Stack Prep — targeted training on a specific language or technology

Group batches are capped at 10 students. Sessions are delivered live and are also recorded so students may re-watch them. Curriculum, batch schedule and session count are confirmed in writing at the time of enrolment.

4. Eligibility & Enrolment

To engage our Services or enter into a contract with us, you must be at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872.

4.1 Students under 18

Our Tech Explorers program admits students from the age of 10, and other programs may admit students under 18. In every such case:

• A parent or legal guardian must complete the enrolment, accept these Terms, and make payment on the student's behalf;
• The parent or guardian is the contracting party and is responsible for all fees and for the student's conduct;
• The parent or guardian consents to the student attending live online sessions and to the processing of the student's personal data as described in our Privacy Policy.

4.2 Enrolment process

Enrolment is confirmed only when (a) we have received your completed enrolment details, (b) the applicable fee or agreed first instalment has been received and cleared, and (c) we have issued a written confirmation of your batch and start date. Submitting a form alone does not reserve a seat.

Seats are limited by design. We reserve the right to decline or defer any enrolment, including where a batch is full, where the program is not a suitable fit for the applicant's level, or where minimum batch strength is not met.

5. Fees, Taxes & Payment

• All fees are quoted and payable in Indian Rupees (INR / ₹) unless a written agreement expressly states another currency.
• Current fees and engagement models are published on our Pricing page. Fees applicable to you are those confirmed in writing at the time of enrolment or in your SOW.
• Fees are exclusive of GST and other applicable taxes, which will be added at the prevailing statutory rate and shown separately on your invoice.
• Payment gateway charges, bank charges, currency conversion costs and any international transaction fees are borne by you unless we agree otherwise in writing.
• Course fees are payable in full before the batch start date, unless an instalment plan has been agreed in writing. Where instalments are agreed, continued access depends on instalments being paid on schedule.
• Development engagements are billed against milestones defined in the SOW. Unless stated otherwise, an advance is payable at kickoff and the balance against milestone completion.
• Invoices are payable within 7 days of the invoice date unless the SOW specifies a different period.
• We may revise published fees at any time. A revision never affects an engagement or enrolment already confirmed and paid for.

Payments are processed by third-party payment gateways. We do not collect or store your full card number, CVV, UPI PIN, net-banking credentials or any equivalent payment credential on our systems. Your use of a payment gateway is additionally subject to that provider's own terms.

6. Refunds & Cancellation

Cancellations and refunds are governed entirely by our Refund & Cancellation Policy, which forms part of these Terms. It sets out the applicable time windows, the proportion refundable in each case, and the process for requesting a refund.

Approved refunds are always returned to the original payment method used for the transaction. We do not issue refunds in cash or to a third-party account.

7. Your Obligations

To let us deliver properly, you agree to:

• Provide accurate, current and complete information when enquiring, enrolling or contracting;
• Supply the content, access, credentials, approvals and decisions we reasonably need, within the timelines set out in the SOW — delays on your side shift the delivery schedule accordingly;
• Nominate a single point of contact authorised to approve scope, milestones and change requests;
• Ensure you hold the rights to any material, data, logo or content you supply to us;
• Attend scheduled sessions punctually, and inform us in advance if you cannot attend;
• Maintain a working internet connection and device capable of joining live sessions — we are not responsible for learning disruption caused by your own equipment or connectivity;
• Keep your account and session-access credentials confidential and not share them with anyone else.

8. Acceptable Use & Conduct

When using the Website or participating in any Service, you must not:

• Record, screen-capture, reproduce, resell, sub-licence or publicly share our sessions, recordings or course material;
• Share your access credentials so that a person who has not paid can attend a session;
• Use the Services for any unlawful, fraudulent or infringing purpose;
• Harass, abuse, discriminate against or disrupt an instructor or fellow student — we operate a zero-tolerance policy, particularly given that minors attend our programs;
• Attempt to gain unauthorised access to, probe, scan, overload or disrupt the Website or our systems;
• Upload or transmit malware, or any code intended to damage or interfere with any system;
• Scrape, data-mine or systematically extract content from the Website without our written consent;
• Misrepresent your affiliation with WebPhiser or use our name, logo or brand without written permission.

Breach of this clause may result in immediate removal from a batch or termination of an engagement, without refund, and without prejudice to any other remedy available to us.

9. Intellectual Property

9.1 Our property

The Website, our brand name and logo, our curriculum, teaching material, code samples, templates, frameworks, internal libraries, tooling and methodologies are and remain our exclusive property, protected under Indian and international intellectual property law. Nothing in these Terms transfers ownership of any of it to you.

9.2 Client deliverables

For software engagements, on full and final payment of all sums due, we assign to the Client the intellectual property rights in the bespoke deliverables created specifically for that Client under the SOW.

This assignment does not extend to, and we retain full ownership of:

• Pre-existing code, libraries, frameworks, tools and know-how we bring to the engagement;
• Generic components, utilities and architectural patterns of general application;
• Third-party and open-source components, which remain governed by their own licences.

To the extent any of the above is embedded in a deliverable, we grant the Client a perpetual, worldwide, non-exclusive, royalty-free licence to use it as part of that deliverable.

Until payment is received in full, all deliverables remain our property and any licence to use them is suspended.

9.3 Portfolio rights

Unless you tell us otherwise in writing, we may name you as a client and describe the work at a high level in our portfolio and marketing. We will not disclose your confidential information, source code or commercially sensitive figures without your written consent.

10. Course Material Licence

On enrolment, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the course material and session recordings for your own learning only, for the duration of your program and any access period we specify.

You may not:

• Download, copy, redistribute, upload or republish the material or recordings anywhere;
• Sell, rent, sub-licence or otherwise commercialise the material;
• Use the material to build or deliver a competing course or training offering;
• Remove or obscure any copyright or proprietary notice.

Projects and code you write during a program belong to you. You are free to use them in your own portfolio, your job applications and your own products.

11. Confidentiality

Each party may receive non-public information belonging to the other. Both parties agree to keep such information confidential, to use it only for the purpose of the engagement, and not to disclose it to any third party except to employees, contractors or advisers who need it and who are bound by equivalent obligations.

This obligation does not apply to information that is or becomes public through no breach, was already lawfully known to the receiving party, is independently developed without reference to the disclosed information, or must be disclosed by law or court order.

These obligations survive termination for a period of three (3) years.

12. Suspension & Termination

We may suspend or terminate your access to any Service, with immediate effect, where:

• Any payment due remains outstanding beyond its due date;
• You breach these Terms, in particular clause 8 (Acceptable Use) or clause 10 (Course Material Licence);
• Continuing would expose us to legal liability or reputational harm;
• You have provided false or misleading information.

Either party may terminate a development engagement by giving fifteen (15) days' written notice. On termination, you must pay for all work completed and all costs committed up to the termination date. We will hand over completed and paid-for deliverables.

Termination for your breach does not entitle you to a refund. Clauses 9, 10, 11, 13, 14, 15 and 18 survive termination.

13. Warranties & Disclaimers

We warrant that Services will be performed with reasonable skill and care, by suitably experienced personnel, in a professional manner consistent with prevailing industry standards.

Beyond that express warranty, and to the maximum extent permitted by law, the Website and the Services are provided "as is" and "as available". We disclaim all other warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We specifically do not warrant that:

• The Website will be uninterrupted, timely, secure or free of errors;
• Any software will be entirely free of bugs or defects;
• Any particular commercial, career, employment, income or educational outcome will be achieved;
• Third-party services, APIs, platforms or tools we integrate with will remain available, compatible or unchanged.

Please also read our Disclaimer, which forms part of these Terms.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total aggregate liability arising out of or in connection with the Services, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the total amount actually paid by you to us for the specific Service giving rise to the claim during the three (3) months immediately preceding the event.
• We shall not be liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business, goodwill, anticipated savings or data, however arising, even if we were advised such loss was possible.
• We are not liable for loss or damage caused by circumstances outside our reasonable control, including failures of third-party platforms, hosting providers, payment gateways, internet connectivity or your own equipment.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.

15. Indemnity

You agree to indemnify and hold harmless WebPhiser, its proprietor, employees, instructors and contractors against any claim, demand, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, your infringement of any third-party right, or any material or data you supply to us.

16. Force Majeure

Neither party is liable for failure or delay in performing its obligations where that failure or delay results from events beyond its reasonable control, including natural disaster, epidemic or pandemic, war, civil unrest, act of government, strike, prolonged power or internet outage, or failure of a critical third-party platform. Affected obligations are suspended for the duration of the event. If it continues beyond sixty (60) days, either party may terminate the affected engagement, and we will refund amounts paid for Services not yet delivered.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, our business or the law. The current version is always published on this page with its "Last updated" date. Material changes will additionally be notified by email to active Clients and Students where we hold a valid email address.

Continued use of the Website or the Services after an update constitutes acceptance of the revised Terms. Changes never apply retrospectively to an engagement or enrolment already confirmed and paid for.

18. Governing Law & Jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by and construed in accordance with the laws of India.

The parties agree to first attempt to resolve any dispute amicably through good-faith discussion within thirty (30) days of written notice. Failing that, the courts at Bahadurgarh, Haryana, India shall have exclusive jurisdiction.

If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force.

19. Contact Us

Questions about these Terms? Please reach out:

• Entity: Webphiser Software & Education Services
• Email: contact@webphiser.com
• Phone: +91 9205823124
• Address: House No 123, Sector 6, Bahadurgarh, Haryana 124507, India
• Hours: Monday to Saturday, 9:00 AM – 7:00 PM IST

Full details are on our Contact Us page.